Privacy Policy

At Confident On Camera, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

Last updated: 2 October 2026

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Confident On Camera respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how it may be used and how you can contact us about your information.

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1. Information we collect

We may collect personal information that you provide directly to us, including:

• your name
• your email address
• your company or organisation
• the service you are interested in
• information included in an enquiry, booking or email
• videos or other materials you voluntarily provide for coaching or a Video Audit
• payment and transaction information relating to services you purchase

We may also collect technical information when you use our website, such as your IP address, browser type, device information, referring pages and website activity.

Please avoid including sensitive personal information in an enquiry unless it is necessary.

1. How we collect information

We may collect information when you:

• submit an enquiry through our website
• contact us by email, phone or social media
• book or purchase a service
• participate in coaching, a workshop or a guided filming session
• submit content for a Video Audit
• access an online course or another linked service
• browse or interact with our website

Some technical information may be collected automatically through cookies and similar technologies.

1. How we use your information

We may use your information to:

• respond to enquiries
• recommend an appropriate service
• arrange and deliver coaching, workshops, filming sessions or Video Audits
• manage bookings, payments and customer records
• provide course access or direct you to the relevant course platform
• communicate with you about the service you have requested
• improve our website, services and customer experience
• send marketing communications where you have agreed to receive them
• meet our legal and administrative obligations

You can unsubscribe from marketing communications at any time.

1. Videos and coaching materials

If you provide a video, script or other material for coaching or a Video Audit, we will use it only to provide the requested service, communicate with you and maintain necessary business records.

We will not publish or use your submitted materials for promotional purposes without your permission.

1. How we share information

We do not sell or rent your personal information.

We may share information with trusted service providers where necessary to operate our business and provide our services. These may include website hosting, form management, email, video conferencing, online-course, payment-processing, analytics and cloud-storage providers.

These providers may include Wix, Google, Zoom, Stan Store and relevant payment providers, where applicable. Their handling of personal information is also governed by their own privacy policies.

We may also disclose information if required by law or where reasonably necessary to protect our legal rights.

1. Overseas storage and service providers

Some third-party platforms we use may store or process information outside Australia. The locations used may vary depending on the provider and its infrastructure.

By using our website or providing information to us, you acknowledge that your information may be processed by service providers located outside Australia.

1. Cookies and website analytics

Our website may use cookies and similar technologies to operate correctly, understand how visitors use the site and improve its performance.

Cookies may collect information such as your IP address, browser, device and pages visited. You can control or disable cookies through your browser settings. Disabling some cookies may affect how the website functions.

1. Data security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

1. How long we retain information

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and financial records, resolve disputes and meet legal obligations.

When information is no longer required, we will take reasonable steps to delete it or remove identifying details.

1. Accessing or correcting your information

You may contact us to request access to the personal information we hold about you or to ask us to correct information that is inaccurate or out of date.

In some circumstances, we may need to verify your identity before responding to your request.

1. Third-party websites

Our website may contain links to external websites, including our online-course platform, payment services and social-media platforms.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

1. Privacy questions or complaints

If you have a question, concern or complaint about how we handle your personal information, please contact us at:

Confident On Camera
Email: confidentoncamera@gmail.com
Melbourne, Victoria, Australia

We will review your enquiry and respond within a reasonable period.

1. Changes to this policy

We may update this Privacy Policy when our services, website or privacy practices change. The latest version will be published on this page with the updated date.

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