Terms and Conditions for Confident On Camera

Effective Date: 1 June 2024

Welcome to Confident On Camera. By using our website and services, you agree to the following Terms and Conditions. Please read them carefully before accessing or using our website and services.

1. Acceptance of Terms
By using our website, services, or content, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our website.

2. Services Provided
Confident On Camera offers coaching services designed to help individuals build confidence on camera, including video coaching, in-person coaching, online courses and workbooks, e-books, tips, and personal guidance. These services may be provided via online sessions or in-person, depending on the program or package you choose.

3. User Responsibilities
As a user, you agree to:

Provide accurate, complete, and up-to-date information when using our services.
Use the website and services for lawful purposes only.
Refrain from engaging in any activity that could disrupt or interfere with the proper functioning of the website.
4. Payment Terms
For coaching sessions, courses, or any paid services, payment must be made through the payment gateway provided on the website. We use Stan.Store to securely process all payments. By using our services, you agree to the payment terms set by Stan.Store.

You acknowledge that once payment is processed, it is non-refundable unless otherwise stated in our refund policy.

5. Cancellations and Refunds

You may cancel your coaching session or course as per the following terms:

Cancellations made more than 24 hours in advance of the scheduled session may be eligible for a full or partial refund, depending on the specific service.
Cancellations made within 24 hours of the scheduled session will be charged the full amount, as the time slot was reserved for you.
For more details, please refer to our Refund Policy below

6. Intellectual Property
All content on this website, including text, images, videos, logos, and trademarks, is owned by Confident On Camera or its licensors and is protected by copyright laws. You may not copy, reproduce, or use any of our content without our express written consent.

7. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

8. Limitation of Liability
To the extent permitted by law, Confident On Camera shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our website or services. We do not guarantee any specific outcomes from using our coaching services.

9. Indemnification
You agree to indemnify and hold harmless Confident On Camera, its affiliates, and employees from any claims, losses, or damages, including legal fees, arising out of your use of our website or services or any violation of these Terms and Conditions.

10. Modifications to Terms
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website or services after any changes, you agree to be bound by the revised terms.

11. Termination
We may suspend or terminate your access to our services if you violate these Terms and Conditions or engage in inappropriate behavior. You may also terminate your account or discontinue use of our services at any time.

12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes will be resolved in the courts of Victoria, Australia.

13. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at: confidentoncamera@gmail.com

Refund Policy for Confident On Camera

Effective Date: 1 June 2024

Thank you for choosing Confident On Camera for your coaching needs. We want to ensure that you are completely satisfied with our services. Please read our Refund Policy carefully to understand your options.

1. Coaching Session Refunds
Cancellations Made More Than 24 Hours in Advance: If you cancel your coaching session more than 24 hours before the scheduled time, you may be eligible for a full refund.
Cancellations Made Within 24 Hours of the Scheduled Session: Cancellations made within 24 hours of the session will result in the full charge being applied, and no refund will be issued.
2. Refund Requests
Refund requests must be made in writing via email at confidentoncamera@gmail.com. Please include the following information:

Your name and contact details
The service or session in question
The reason for your refund request
Date of the scheduled session
3. Refund Processing
Refunds, if approved, will be processed within 14 business days after the request is made. Refunds will be issued to the original payment method used during the transaction.

4. Non-Refundable Services
Certain services may be non-refundable, including but not limited to:

Digital products or content that has been delivered and accessed.
Any service where payment has been processed via Stan.Store, and the transaction is complete (subject to Stan.Store's terms and conditions).
5. No Show/Rescheduled Sessions
If you miss a scheduled session without prior notice or fail to attend, no refund will be provided. However, if you need to reschedule, please notify us at least 24 hours in advance to avoid full charges.

6. Changes to this Refund Policy
Confident On Camera reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically.

7. Contact Us
If you have any questions regarding our Refund Policy, please contact us at: confidentoncamera@gmail.com.

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