Terms & Conditions
Last updated: 5 October 2026
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Terms and Conditions for Confident On Camera
Welcome to Confident On Camera. By using our website and services, you agree to the following Terms and Conditions. Please read them carefully before accessing or using our website and services.
1. Acceptance of Terms
By using our website, services, or content, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our website.
2. Services Provided
Confident On Camera provides 1:1 on-camera coaching, guided filming sessions, group workshops, video audits and access to an online course hosted on a third-party platform. The specific inclusions, format and delivery arrangements for each service will be outlined on the relevant webpage, proposal, invoice or booking confirmation.
3. User Responsibilities
As a user, you agree to:
Provide accurate, complete, and up-to-date information when using our services.
Use the website and services for lawful purposes only.
Refrain from engaging in any activity that could disrupt or interfere with the proper functioning of the website.
4. Payment Terms
Cancellation and rescheduling terms will be outlined in your proposal or booking confirmation. Unless otherwise agreed, coaching sessions cancelled or rescheduled with more than 24 hours’ notice may be moved to another available time. Sessions cancelled within 24 hours, or missed without notice, may be charged in full. If Confident On Camera needs to cancel a session, you will be offered a new time or a refund.
5. Cancellations and Refunds
You may cancel your coaching session or course as per the following terms:
Cancellations made more than 24 hours in advance of the scheduled session may be eligible for a full or partial refund, depending on the specific service.
Cancellations made within 24 hours of the scheduled session will be charged the full amount, as the time slot was reserved for you.
For more details, please refer to our Refund Policy below. Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law. Digital products and online course content are generally not refundable for change of mind once access has been provided. This does not affect any rights or remedies available under the Australian Consumer Law.
6. Intellectual Property
All content on this website, including text, images, videos, logos, and trademarks, is owned by Confident On Camera or its licensors and is protected by copyright laws. You may not copy, reproduce, or use any of our content without our express written consent.
7. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
8. Limitation of Liability
To the extent permitted by law, Confident On Camera shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our website or services. We do not guarantee any specific outcomes from using our coaching services.
9. Indemnification
You agree to indemnify and hold harmless Confident On Camera, its affiliates, and employees from any claims, losses, or damages, including legal fees, arising out of your use of our website or services or any violation of these Terms and Conditions.
10. Modifications to Terms
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website or services after any changes, you agree to be bound by the revised terms.
11. Termination
We may suspend or terminate your access to our services if you violate these Terms and Conditions or engage in inappropriate behavior. You may also terminate your account or discontinue use of our services at any time.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes will be resolved in the courts of Victoria, Australia.
13. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at: confidentoncamera@gmail.com
Refund Policy for Confident On Camera
Effective Date: 1 June 2024
Thank you for choosing Confident On Camera for your coaching needs. We want to ensure that you are completely satisfied with our services. Please read our Refund Policy carefully to understand your options.
1. Coaching Session Refunds
Cancellations Made More Than 24 Hours in Advance: If you cancel your coaching session more than 24 hours before the scheduled time, you may be eligible for a full refund.
Cancellations Made Within 24 Hours of the Scheduled Session: Cancellations made within 24 hours of the session will result in the full charge being applied, and no refund will be issued.
2. Refund Requests
Refund requests must be made in writing via email at confidentoncamera@gmail.com. Please include the following information:
Your name and contact details
The service or session in question
The reason for your refund request
Date of the scheduled session
3. Refund Processing
Refunds, if approved, will be processed within 14 business days after the request is made. Refunds will be issued to the original payment method used during the transaction.
4. Non-Refundable Services
Certain services may be non-refundable, including but not limited to:
Digital products and online course content are generally not refundable for change of mind once access has been provided. This does not affect any rights or remedies available under the Australian Consumer Law.
5. No Show/Rescheduled Sessions
If you miss a scheduled session without prior notice or fail to attend, no refund will be provided. However, if you need to reschedule, please notify us at least 24 hours in advance to avoid full charges.
6. Changes to this Refund Policy
Confident On Camera reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically.
7. Contact Us
If you have any questions regarding our Refund Policy, please contact us at: confidentoncamera@gmail.com.
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